Shipping policy
Please note that the stated transit times below relate to the shipping time after the order leaves our warehouse and additional processing times may apply to some orders.
We process new orders up until 2pm each day, after which point your order is considered as being placed the following day. (In reality, we continue processing after 2pm, but this is our stated cut-off and we cannot guarantee same day processing for orders placed after this point.
Standard Delivery (1-2 Business Days)
£6.95, or free for orders over £150.00
Super Saver Delivery (3-5 Business Days)
£5.25
Next Day Delivery (1 Business Day)
£8.95
*** Please note Next Day Delivery is only available on certain types of orders.
The following types of orders have the additional processing lead-times. Please note that in many cases, we dispatch faster than this, but would rather quote longer lead-times and delivery faster than you expect than vice versa.
Immediate Dispatch - On average, products marked for immediate dispatch, which do not include printing, are shipped the same business day if ordered before 2pm.
Printed Shirts - On average these are shipped within 2-5 business days. Depending on order volumes, next day or even same day shipments are often possible, but at peak times, these can take around 7-10 business days. In very rare circumstances, please allow up to 28 days.
Other Personalised Products - On average these are shipped within 2-5 business days. Depending on order volumes, next day or even same day shipments are often possible, but at peak times, these can take around 7-10 business days. In very rare circumstances, please allow up to 28 days.
T-Shirts - On average these are shipped within 2-5 business days. Depending on order volumes, next day or even same day shipments are often possible, but at peak times, these can take around 7-10 business days.
Toffs & Copa Products - On average, these are shipped within 14 days (unless marked as Immediate Dispatch on the product page) but are often faster. However, please allow up to 4-6 weeks days for delivery.
Concept Shirts - On average, these are shipped within 10-14 days (unless marked as Immediate Dispatch on the product page) but are often faster. However, please allow up to 28 days for delivery.
Non-Printed Products with Additional Lead Time - Due to the high range of merchandise we sell, on occasion stock must be sourced from our partners. In such cases, please allow an additional 3-10 working days to complete your order. Having the ability to draw stock from multiple warehouses gives our customers access to the widest ranges of soccer merchandise worldwide. These products will not be marked with Immediate Dispatch on the product page.
We do operate a next day delivery service - for orders placed before 2pm - on certain types of goods. Please note the delivery options at checkout relate to the shipment method that will be used at the point of dispatch and do not include processing times.
We are unable to guarantee next day delivery on printed shirts, t-shirts and personalised items (although we will endeavour to achieve this where possible).
Next Working Day Delivery is available on items marked as ‘For Immediate Dispatch’ on the product page.
Next-Day Delivery will be unavailable during national holidays.
We ship worldwide and offer a range of delivery options to suit your needs. We utilise a range of couriers including Royal Mail, PostNL, Hermes, Norsk Global, DPD, Deutsche Poste and Hermes.
We offer tracked and express shipping to all countries.
We treat all orders as urgent, but if you have a specific request or deadline that you need to meet, we can look to give your order that little extra priority. Please note though that some aspects of the order process (such as delivery of printing or stock from external suppliers) are out with our control and we are unable to speed some parts of the order up in these circumstances.
All requests for urgent delivery must be made prior to the order being processed and we are unable to take retrospective requests for urgent deliveries.
If your order is conditional on a certain delivery date being met, you should contact our sales team prior to placing the order. Our team will check on availability and advise you of likely delivery terms so you can place the order, which will then be marked as a priority.
If you wish to order and have a certain delivery date in mind which is non-essential but you would hope we can meet, the quickest way forward is to go ahead and place your order via the website. We have different teams who process the orders and who answer our emails, so this will ensure your order goes immediately into our system and will let it get processed in the quickest time.
Of course, all orders are considered urgent by UKSoccershop and we ship everything as quickly as we can, so there is a good chance your delivery will be made on time even where an urgent request has not been made.
The majority of the items on our website are in stock and ready for immediate processing, however to allow us to offer the widest possible range of football merchandise, some additional lead times do apply to certain products as documented below.
We process new orders up until 2pm each day, after which point your order is considered as being placed the following day. (In reality, we continue processing after 2pm, but this is our stated cut-off and we cannot guarantee same day processing for orders placed after this point. In a small % of circumstances where our card processors flag up your order as high risk, we may need to make additional checks on your payment card which could delay your order. This is to reduce the risk of fraud.
The following types of orders have the additional processing lead-times. Please note that in many cases, we dispatch faster than this, but would rather quote longer lead-times and delivery faster than you expect than vice versa.
Immediate Dispatch - On average, products marked for immediate dispatch, which do not include printing, are shipped the same business day if ordered before 2pm.
Printed Shirts - On average these are shipped within 2-5 business days. Depending on order volumes, next day or even same day shipments are often possible, but at peak times, these can take around 7-10 business days. In very rare circumstances, please allow up to 28 days.
Other Personalised Products - On average these are shipped within 2-5 business days. Depending on order volumes, next day or even same day shipments are often possible, but at peak times, these can take around 7-10 business days. In very rare circumstances, please allow up to 28 days.
T-Shirts - On average these are shipped within 2-5 business days. Depending on order volumes, next day or even same day shipments are often possible, but at peak times, these can take around 7-10 business days.
Toffs & Copa Products - On average, these are shipped within 14 days (unless marked as Immediate Dispatch on the product page) but are often faster. However, please allow up to 4-6 weeks days for delivery.
Concept Shirts - On average, these are shipped within 10-14 days (unless marked as Immediate Dispatch on the product page) but are often faster. However, please allow up to 28 days for delivery.
Non-Printed Products with Additional Lead Time - Due to the high range of merchandise we sell, on occasion stock must be sourced from our partners. In such cases, please allow an additional 3-10 working days to complete your order. Having the ability to draw stock from multiple warehouses gives our customers access to the widest ranges of soccer merchandise worldwide. These products will not be marked with Immediate Dispatch on the product page.
Unless otherwise stated, all items are shipped from the United Kingdom and may incur duty & other charges upon entering other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs.
We are unable to advise what the thresholds and rates are for other countries as these are determined by the respective governments and can vary significantly between countries and even items. If upon delivery there are any additional charges due our carrier will contact you to arrange payment.
In the example of the USA, you can import $800 of goods without having to pay customs duties.
