Dundee Stars Membership FAQs
Find answers to common questions about Stars+
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Stars+ is the Dundee Stars Ice Hockey official rewards platform, giving supporters access to exclusive discounts and offers from brilliant local and national partners. We have built this membership to offer extra value to our fans beyond gamedays
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You can access Stars+ by following this link, and logging in or signing up.
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Once you are logged in, you’ll see a list of available offers. Each offer will explain how to redeem it, for example by
showing a code in-store, using an online code, or following a specific redemption link. -
Nope! You can use offers whenever you like, as often as the partner allows.
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Many of our partners are fantastic local and regional businesses, but there are also some national offers too. New partners are added all the time, so it’s worth checking back regularly.
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We add new offers regularly, and we’re always on the lookout for great new partners. We’ll let you know whenever there’s something new to enjoy.
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If something isn’t working, try refreshing the page or logging out and back in. If the issue continues, contact the support team at support@lokkaroom.com
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We are always looking for fantastic new partners to join Stars+. Businesses interested in offering discounts to Dundee Stars supporters can get in touch with the club or the platform team by emailing hhutton@tmasport.com
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Stars+ is web-based and can be accessed through your browser on your phone, tablet, or computer. The platform is mobile-friendly and designed to be used on the go, including in-store.
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Each offer includes instructions on how to redeem it. If an issue comes up, speak to the business directly first. If it still can’t be resolved, contact us at support@lokkaroom.com
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Nope! All offers will clearly show if they have an expiry date or usage limits, but many of the very generous Stars+ partners have extended their offers with no expiration dates. So keep coming back for more of the great stuff they have to offer.
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No. Access and codes are for individual use only and should not be shared.
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You will never be charged without being told and asked to confirm first.
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We’d hate to see you go, but you can easily cancel any membership by heading to account - my membership - and scrolling down to “cancel next renewal”.
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Dundee Stars may share updates about new offers or platform changes, but communication will always follow the club’s normal contact preferences.
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Of course! Supporters are encouraged to suggest businesses they’d like to see on the platform. Please share this feedback with us support@lokkaroom.com
